Privacy Policy

Aluminium Door & Window Solutions’ (“ADWS”)’s Privacy Policy covers the collection, use, and disclosure of company or personal information that may be collected by ADWS anytime you interact with ADWS, such as when you visit our website, www.aluminium-solutions.co.uk, complete our contact form, when you call our team or visit our company in person. Please take a moment to read the following policy to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your company or personal information. Your privacy is a priority at ADWS, and it is our objective to protect it.

Why we collect company or personal information

We collect your company or personal information because it helps us to contact you, handle and deal with your enquiry and deliver customer service.

What information we collect and how we may use it

Your company or personal information can help us give you a better service.  For example:

  • We may ask for your company or personal information when discussing your project with on the phone, by email or during a personal visit to our facility
  • When you interact with ADWS, we may collect company or personal information relevant to your project, such as your name, mailing address, phone number, email address, project delivery address and information relating to providing you with a quotation, tender submission, or a support or service issue
  • We may use company or personal information for auditing, research, and analysis to improve ADWS’s service

ADWS Contact Form

The ADWS website allows you to make an enquiry using our contact form which asks for basic company or personal information to enable ADWS to reply.  This convenient form enables you to contact us in writing and at a time convenient to you.

When visitors complete the form on www.aluminium-solutions.co.uk, we collect the data you provide in the contact form, and also your IP address and browser user agent string to help spam detection.

When we disclose your information

ADWS takes your privacy very seriously.  ADWS does not sell or rent your contact information to other marketing companies but may disclose certain details to third party companies that need to know your name and installation address details for the purposes of delivery of materials or services in relation to a project you have contracted ADWS to undertake for you.  Examples include:  the delivery of a skip, cherry picker, glass units, asbestos removal services etc.

How we protect your company or personal information

ADWS takes precautions to safeguard your company or personal information against loss, theft, and misuse, as well as unauthorised access, disclosure, alteration, and destruction.

The ADWS website use Secure Sockets Layer (SSL) encryption on all web pages where company or personal information is required. To access the ADWS website, you must use an SSL-enabled browser. Doing so protects the confidentiality of your company or personal information.

Integrity of your company or personal information

ADWS has safeguards in place to keep your company or personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the company or personal information you have provided. You can request a copy of your company or personal information, and your interactions with our team by contacting us by email info@aluminium-solutions.co.uk or by using the contact form on this website.

Our commitment to your privacy

As mentioned, ADWS takes protecting your privacy very seriously. To make sure your company or personal information is secure, we communicate these guidelines to ADWS employees and strictly enforce privacy safeguards within the company. ADWS’s website has links to the sites of other companies such as LinkedIn. ADWS is not responsible for their privacy practices. We recommend that you learn about the privacy policies of those companies.

Privacy Questions

If you have questions or concerns about ADWS’s Privacy Policy or data processing, please contact us by email info@aluminium-solutions.co.uk or by using the contact form on this website.